Is Hammock really free?
Snap, Jump and Color are free forever — no account, no nag — and so is the notch HUD they draw into, which is always on and has no switch of its own. That is four of the 17. The other 13 unlock with a one-time $19.99 licence for up to 3 Macs, which includes 1 year of updates; so do the notch’s battery, device and now-playing chips. Every install starts with a 14-day trial of everything.
What happens when the trial ends?
Hammock steps back to the free tier and keeps running. Snap, Jump and Color carry on exactly as before; the paid features switch themselves off. Nothing locks, nothing nags, and none of your settings are lost — activating a licence later brings them all back where you left them. You get a notification two days before the end and one on the day, so it is never a surprise. Rolling the clock back or deleting preferences will not mint a fresh trial: the start date is kept in the login Keychain and paired with a monotonic clock.
What permissions does it need, and why?
Only what a feature needs, and only when you switch that feature on — a fresh install asks for nothing. Accessibility moves and reads windows, so Snap, Layouts, Jump, Palette, Swipe and Sweep need it; Clipboard and Snippets need it too, plus the separate Send Keystrokes permission to paste for you. Screen Recording is what lets OCR capture the area you draw, and it is optional for Color, where it buys the zoom loupe. The Shelf needs Automation only to stash the Finder selection, and Files & Folders only to catch screenshots. Awake, Breaks, Auto-Quit and the notch HUD need nothing at all — Bluetooth only if you switch on the chips that read a device’s battery — and Focus dims with nothing granted. Notifications is the one that belongs to no feature: it is never asked for at launch, only the first time Hammock has something to tell you.
Does it phone home?
No telemetry, no analytics, no account. Hammock makes exactly three kinds of network call. It asks whether a newer version exists, through Sparkle. It checks a licence or trial against our own endpoint, sending a one-way SHA-256 hash of the Mac’s hardware ID and nothing else. And, only if you choose to create a share link from the Shelf, it uploads one already-encrypted file. Everything else — OCR, the colour picker, clipboard history, snippets, layouts, the shelf itself — happens on the Mac and never leaves it.
Do I need a Mac with a notch?
No. On a Mac without one — a Mac mini, an iMac, an older Air, or a notched laptop with the lid closed — Hammock draws a stand-in over the middle of the menu bar, and every hint, chip and the Shelf work the same. You can switch the stand-in off in Settings → Notch if you would rather leave the menu bar untouched.
How do I activate my licence?
Open Settings → General → License and paste the key from your receipt. One licence covers three Macs at once. If you have lost the key, email us and we will resend it.
How do I move my licence to another Mac?
Open Settings → General → License on the Mac you are leaving and deactivate it. That frees the seat straight away, and you can paste the same key on the new Mac. You never need to ask us — three Macs can be active at once, and swapping one out is entirely in your hands.
Why not the Mac App Store?
Direct download lets Hammock do the things the sandbox forbids: global shortcuts, moving other apps’ windows, a real file shelf. It is signed and notarised by Apple and updates itself, so you get the same Gatekeeper checks without the sandbox limits.
Where does the diagnostics log live?
In ~/Library/Logs/Hammock. Settings → General → Diagnostics switches the detailed log on, reveals the folder in Finder and clears it. It is off by default because it names the files, apps and windows you used; it never leaves your Mac unless you send it. Crashes are recorded there whether the switch is on or not, and the file is capped at 5 MB with one previous generation kept.
How do I uninstall it?
Quit Hammock from the menu bar and drag it to the Trash. There are no background helpers to hunt down. What stays behind is a preferences file, the Application Support folder holding clipboard history, snippets and shelved files, and the Logs folder if you ever switched diagnostics on — all three are ordinary files you can delete.